PRIMULA PARKROYAL BEACH RESORT, TERENGGANU

INTRODUCTION
Primula Beach Resort, Kuala Terengganu in the east coast of Peninsular Malaysia is made of pieces of heaven as it is surrounded by protected forest and stunning sea view. The peaceful surroundings at the Primula Beach Resort, Kuala Terengganu in the east coast of Peninsular Malaysia are ideal for a romantic honeymoon, or for getting away from the busy city life.

INTRODUCTION (Cont.)
Primula Beach Resort, Kuala Terengganu in the east coast of Peninsular Malaysia 249 rooms and suites is tastefully decorated and spacious are sure to get you in the right frame of mind for romantic escape. Primula Beach Resort, Kuala Terengganu in the east coast of Peninsular Malaysia offers Superior rooms, deluxe rooms, Executive suite and Primula Suite. All rooms and suites at the Primula Beach Resort, Kuala Terengganu in the east coast of Peninsular Malaysia features individually controlled air conditioning, television, telephone, hair dryer, mini bar, generous amount of toiletries and coffee and tea making facilities.

Problems Faced by Primula Parkroyal Hotel

High absenteei sm of workers

Employees are reluctant to interact with foreign guests.

Low levels of staff training

Recommendations
High absenteeism of workers
Motivate employees Motivate employees We can focus on employees happiness rather than just motivating them. For example, When your employees accomplish something or achieved something, give them on-the-spot praising.
Provide classes. For example, the management can provide classes for English for employees .

Employees are reluctant to interact with foreign guests due to a lack of confidence in their English language proficiency.

Low levels of staff training

Training programs can be conducted. For example, training programs can be conducted at many levels to upgrade skills of employees.