Model of information processing system

OLTP system RDBMS

DATABASE

Application dev. systems

Accounting applns

Query applns

Analysis applns

Control applns

Print reports

Screen displays

Statutory compliance

Knowledg e update

Operation update

Decision analysis

Action update

Personnel management
Objective: providing suitable manpower in number and with certain ability, skills and knowledge as the business org. demands from time to time Goal: to control personnel cost through continuous increase in manpower productivity by resorting to the following techniques Human resource development through training and upgrading the skills Motivation through leadership and job enrichment Promotion and rewards through performance appraisal Structuring the organization

Input transaction documents

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Personnel application form Appointment letter Attendance and leave record Bio data, self, family Appraisal form Production/ productivity data on the jobs Wage/ salary agreement Record of complaints, grievances, accidents Industry data on wage/ salary structure Industry data on manpower, skills, qualifications Record of sources manpower- university, institution, companies 12. Record on manpower application trend in view of mechanization, automation and computerization

Applications: Viewers of the database are personnel managers,

heads of the human resource development department and top management.

Accounting: various entities are

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Attendance Manpower Leave Salary/wages, statutory deduction Loans and deductions Accidents Production data Skills Bio data Family data

Query:
1. 2. 3. 4. 5. 6.
7.

Who is who Strength of section, department, division Number of persons with a particular skill Attendance, leave and absenteeism record of all employees Salary/wage of employees Designations and number of persons holding these designations Personal records of the employees Analysis of attendance by a class of employees Leave analysis by a group of employees Trend in the leave record Analysis of accidents and types thereof Analysis of salary/wages structure Analysis of overtime

Analysis:
1. 2. 3. 4. 5. 6.

Control:
1. 2. 3. 4. 5. Probable absence vs workload Projection of personnel cost against manpower increase Assessment of accident records against safety measures taken Personnel cost vs industry cost and its projection Projection of manpower needs and evolving recruitment and training programmes

Reports:
Used by personnel department and top mgmt

Statutory reports:
1. 2. 3. 4. 5. 6. Attendance record Strength of the employees by category-permanent, trainees and apprentices Provident fund, ESI reports, ledgers and returns Accident reports Income tax form Strength of employees to director general technical development

Information updates:
1. 2. 3. 4. 5. 6. 7. 8. 9. Daily attendance report Employee strength Joining and transfers of the employees Personnel cost by department, job, product Periodical statements showing personnel cost by salary/wages, overtime Operation update: Daily attendance to plan the workload Overtime absenteeism and distribution of workload Cost of personnel by jobs or work completed

Decision analysis:
Analysis of attendance for season, festival and by skills, scheduling of the jobs accordingly Overtime analysis by department, employees and job to decide the strength of personnel

Action reports:
1. Recruitment and additional manpower or subcontracting of jobs 2. Acceptance of orders on the basis of workload 3. Reduction, transfer and reorganization of employees to control costs

Production management

Objective:
To provide mfg services to the organization(quality, cost, time to customer) Goal: Full utilization of the mfg capacity minimal rejections max uptime of plant and eqpt meeting the delivery promises Input transaction documents: 1. Production programme 2. Production schedule 3. Process planning sheet 4. Job card 5. Job status advice 6. Quality assurance rating form 7. Finished goods advice 8. Breakdown advice 9. Material requirement 10. Material requisition 11. customer order

Applications
1. 2. 3. 4. 1. 2. 3. 4. 5. 6. 7. 8. PPC(production planning & control) BOP(bill of processing) Drawing and process planning Scheduling and monitoring systems Quantity of production w.r.t time period Material reqt. And its usage Rejection qty at each intermediate stage and the final stage Breakdown incidence Labour complement w.r.t a period Use of power, fuel and consumables Machine and facilities utilization Labour hours

Accounting:

Query:
1. Status of the job or order in terms of stage and level of completion 2. Production program and jobs schedules 3. Load status on machine, group of machines 4. Status on availability of material 5. Standard information on machines, tools, specifications 6. Standard information on skills and capacities of each worker 7. Standard information on products and processes

Decision analysis:
1. 2. 3. 4. 5. 6. 7. 8. 9. Make or buy Make or subcontract User of alternative material Use of alternative process Evolving optimum product mix/job mix Rescheduling and loading of jobs Planning and scheduling of jobs Selection of production facilities Selection of alternative maintenance policies

Control:
1. Production programme 2. Production capacity 3. Quality of production 4. Utilization Essential control are: 1. Excessive product rejection on account of mtrl and/or process 2. Hold up of key jobs beyond a certain limit 3. Excessive WIPinventory 4. Continued breakdown of the mfg facility beyond certain period 5. Utilisation of key facilities below a limit 6. Continuous significant deviation from standards or norms of production rate 7. Backlog of a large number of orders and failure to meet promised delivery date

Reports and screen display: 1. Statutory compliance director general of technical development (DGTD) 1. Information update(STANDARDS AND NORMS) 2. Operations updates(DAY TO DAY EVENTS) 3. Decision analysis(programming models, simulation techniques, material requirement planning systems, artificial intelligence and knowledge based systems, planning and scheduling systems) 4. Action update(correct its own decision)