Information Lifecycle Management Solution from IBM

Roland Leins Storage Product & Solution Sales, CEMAAS

2006 IBM Corporation

 2006 IBM Corporation

Disclaimers
IBM customers are responsible for ensuring their own compliance with legal requirements. It is the customer's sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer's business and any actions the customer may need to take to comply with such laws.
IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information provided, it is provided as is without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

In some countries, it is necessary to explain that the presenter does not have legal background to provide legal advice for issues regarding compliance to regulations.
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Making Information a Strategic Asset

Expanding Value Beyond Traditional Repositories
Business Value
Information as a Competitive Differentiator Adaptive Business Performance

Information On Demand

Information to Enable Innovation

Real-time Single View of the Truth

Flexible Information Architecture Basic Information Interaction Information to Manage the Business

Information in Context

Focus on Data And Reporting

Innovative Uses of Information Drives New Business Value

Maturity of Information Use
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Data to Run the Business

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Information management and storage challenges are impacting the ability to optimize information value
Surge in criticality, value and
volume of data -- outpacing ITs ability to collect, store and manage it by traditional means
office documents Web content instant messaging paper digital video photos audio Fax images discussions

email CAD/CAM

Excessive storage costs and

missed service level objectives

Compliance with regulatory

requirements and audit procedures

Storage now accounts for >15% of

total IT budgets

Data growth is now estimated at

>25-50% annually

Ability to effectively access and

gain insight from information once stored
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Effective disk utilization is <50%, with

20-40% wasted space

There are over 20,000 regulations

worldwide
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Four Fundamental Truths A Basis for ILM

Database Code Email Prod. Files MPEG

100

80

Data Value

60

40

20 0 7 Ds 14 Ds 21 Ds 28 Ds 3 Mo 6 Mo

9 Mo.

1 Yr

5 Yr

10 Yr

All data, when created, does

not have equal value

IT resources should be allocated

according to the value of data

Information changes in
business value and in service level requirements over time
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Information must be managed

throughout its entire lifespan data outlives media

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Our clients typically define specific objectives to support and improve their information management and storage environments
Reduce Cost and Simplify

Improve Efficiency

Controlling demand for storage Improving asset utilization Reducing hardware / software / storage personnel costs Reducing data migration effort

Maximizing and sustaining efficiency by improving the current people, processes, and technologies being utilized to deliver storage services to the business Defining and implementing the appropriate storage strategy to address current and future business requirements Enhancing systems/Email performance Making better use of existing information

Manage Risk and Streamline Compliance

Reducing organizational risk

Complying with governmental regulations

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IBM offers a flexible approach to implementing ILM based on a clients tactical and long term business needs

Integrates policies, processes, practices and tools Aligns business value of information with IT infrastructure

Manages information from initial capture to final disposal

Offers five flexible entry points

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Content Management
Customer Objectives
Improve Manage

Efficiency

Risk and Streamline Compliance

Tactics
Reduce

or eliminate paper handling to improve efficiency of business tasks Improve ability to access and gain insight from information once stored Link knowledge of business information to policies to drive data movement within storage tiers Implement and enforce retention periods for compliance
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Sample Offerings Content Management Assessments IBM Content Manager, IBM CommonStore, Filenet P8 IBM disk & tape families
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Intelligent Information Management

Not just managing bits and bytes, but understanding the information Draft vs final document Managing all types of content emails, images, documents, rich media, web content Not just reducing cost, but truly leveraging information To make better business decisions To improve employee productivity To transform business processes Advanced search, discovery and analytics Must able to search, access, and discover information Advanced Information Management capabilities Integrate multiple disparate repositories Managing master data and entity analytics
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Content Management and Discovery

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Tiered Information Infrastructure

Customer Objectives
Reduce Improve

Costs and Simplify Efficiency

Tiered Infrastructure Tactics

Create a robust storage governance model which defines target service levels, policies, organization, processes and architectures Classify and manage information Leverage tiered storage environments Align variable cost hardware with information classes and service levels

Sample Offerings IBM Systems Mgmt Consulting & Design Services for ILM

Tivoli Storage Manager

IBM disk & tape systems
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Data Rationalization for Tiered Infrastructure

Data Rationalization is used to:
Establish valid groups of information
in order to apply effective data management standards and policies

Identify invalid data groups to reclaim

and consolidate storage Policies Analysis
Reclaim more of this Remaining Storage Capacity System Files Delete this Leave this alone

Best Practices
1. Use granular reporting capabilities
that include file system detail determine opportunities to reclaim and consolidate storage Invalid Data

2. Utilize data analysis techniques to

Non Business Files Duplicate data Redundant application data, log files, dump files, temporary files Stale / Orphan Data Valid Data Delete/share this Clean this - often Delete/Archive this - often Invest in storing, accessing, managing and protecting this

3. Focus on sustaining improvements by

connecting analysis output to process and policy improvements

4. Dont treat all data the same way

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IBM offers a comprehensive line of tiered storage, across disk and tape technologies
DS8000, DS4000 and N series support intermix of disk types Industry Disk --FC/SAS High speed (10K/15K rpm) Low-cost Disk -- SATA/FATA Lower speed (7200 rpm)

Source: Disk - Industry Analysts, Tape - IBM

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Tape WORM and Rewriteable Removable Transportable Long media life Encryption Low power consumption
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Storage Optimization and Virtualization

Customer Objective
Reduce

Cost and Simplify

Optimization and Virtualization Tactics

Reclaim/consolidate storage space Identify initial storage management inefficiencies Combine heterogeneous physical storage capacity from multiple disk and tape devices into logical pools for centralized management Accelerate data migration Increase storage infrastructure utilization Enable changes to the physical storage with minimal or no application disruption Simplify management

Sample Offerings Storage Virtualization for Storage Management Planning & Design SAN Volume Controller (SVC) IBM Virtualization Engine TS7000 family
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IBM SAN Volume Controller (SVC)

Hosts see thousands of disks One device type One multipathing driver One management interface SAN Volume Controller

Gold
Silver Bronze
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Disks from different vendors Different device types Different multipathing drivers Different management interfaces
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IBM System Storage DR550 Solution

Hosts see on-line storage for archives Non-erasable, Non-rewriteable / IP-based Archive API b DR550 Solution Policy-based, encrypted data retention Low-cost Serial ATA (SATA) disk Connectible to tape libraries Support for WORM tape 3592/LTO
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Gold
Silver Bronze
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Solution Architecture Example

Three critical components are required to build a Retention Managed Data solution
1. 2. 3.

Business application Content management application

Retention device - based on Non-Erasable, Non-Rewriteable technology

Generic content management application Policy-based non-erasable, nonrewriteable storage system

Business application

DB2
SQL Server

Optim
Scanned Customer Correspondence IBM Content Manager

IBM CommonStore and others

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Process Enhancement and Automation

Customer Objectives
Improve

Efficiency

Tactics

Improve efficiency by implementing out-of-the box automated storage processes for change, configuration and Incident management. Improve effectiveness by managing storage as an IT service with customizable ITIL aligned storage processes. Leverage existing investment in existing storage management tools Support of compliance and governance by providing storage processes related audit reports

Sample Offerings
IBM Tivoli Storage Process Manager IBM Tivoli Change and Configuration Management DB IT Service Management Accelerators Bronze Quick install, Silver Package Accelerated install, Gold Package Customer install
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Archiving and Retention

Customer Objectives
Reduce Reduce

Costs and Simplify

Risk and Streamline Compliance

Tactics

Implement and enforce retention policies Leverage lower cost tiered storage environments Dynamically place and move information according to its changing value and service level Address compliance requirements by protecting information held in nonerasable, non-writable storage Improve infrastructure performance by reducing production pool size

Sample Offerings Archival and Retention Assessment Planning, Design, and Implementation IBM Content Manager & CommStore IBM System Storage DR550
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IBM Archive Strategy

Align your storage infrastructure with the value of your information, so you can get the most value from your information for your IT investment.
A comprehensive line of tiered storage, across disk and tape technologies

Leverage Information

Policy-based automation software for space management and data retention to move data to the appropriate tier of storage Integrate with intelligent information management solutions from IBM and non-IBM vendors to handle file systems, databases, email and content management

Comply with regulatory and security requirements so you can confidently protect your strategic information assets
Non-erasable, Non-rewriteable storage for data retention and regulatory compliance requirements Industry-standard DES and AES encryption for disk and tape data

Mitigate Risk

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Comply with regulatory and security requirements

Why? So you can confidently protect your strategic information assets
1. Non-erasable, Non-rewriteable storage for data retention and regulatory compliance requirements
WORM tape media (LTO and 3592) DR550 disk-and-tape storage virtualization N series with SnapLock Compliance and SnapLock

2. Industry-standard DES and AES encryption for disk and tape data
Industrys first encrypted tape drive: TS1120 DR550 and DR550 Express offerings System Storage Archive Manager Tivoli Storage Manager

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Building an ILM Environment a multiple step approach using IBM System Storage Technology
Use TPC for Data to understand your existing storage use
Determine best match among storage, information types

Deploy FC, SATA disk or Tape storage as appropriate

Use SVC to help move information among disk storage systems

Also helps migrate information between storage systems

Use TSM, DR550, WORM tape and N series to move less

frequently accessed information off disk and store read only for compliance reason

IBM Global Services offerings available to assist

throughout

this process
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The estimated cost benefits at our clients have varied based on differences in their cost structure, growth rate and estimated performance improvements
Estimated Cost Benefits at Recent Engagements:

Up to 31% reduction in storage

investment costs (HW, SW, transition costs)

Up to 30% reduction in storage

operating costs (support, HW/SW annual maintenance, facilities, and incremental operating cost associated with outages)

Return on Investment (ROI) ranging

from 37% to 69%

Anticipated payback or break-even on

the investment ranging from 5 to 8 quarters
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Why Partner with IBM to built an ILM solution?

Proven ILM track record and

experience Heterogeneous / modular ILM strategy Disk, Tape, and Software for a complete solution Policy-based automation from capture to final disposition of data, integration with data protection Broad range of service offerings: ILM, storage, business risk and compliance
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Thank You!

2006 IBM Corporation

 2006 IBM Corporation

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8 IBM Corporation 1994-2007. All rights reserved. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. Trademarks of International Business Machines Corporation in the United States, other countries, or both can be found on the World Wide Web at http://www.ibm.com/legal/copytrade.shtml. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.

Information is provided "AS IS" without warranty of any kind.

The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Information concerning non-IBM products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Sources for non-IBM list prices and performance numbers are taken from publicly available information, including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, or any other claims related to non-IBM products. Questions on the capability of non-IBM products should be addressed to the supplier of those products. All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance, function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented here to communicate IBM's current investment and development activities as a good faith effort to help with our customers' future planning. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvements equivalent to the ratios stated here. Photographs shown may be engineering prototypes. Changes may be incorporated in production models.

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