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ACKNOWLEDGEMENT

We are very thankful to our Professor Mr. Riaz Ahmed Mian who guides us and gave us this professional project through which we can understand the products, services and the mission of a professional organization.

Our Group

Manazir Ali Ranjha M10MBA075 Rashid Ali Junaid Ali Suleri M10MBA052 M10MBA006

MR. MANAZAR ALI RANJHA


M10MBA039

BANK
ANY INSTITUTION WHICH ACCEPTS DEPOSITS AND ADVANCING LOANS.

HISTORY
Bank Alfalah Limited was launched on June 21 , 1997 as a public limited company under the Companies Ordinance 1984. The bank commenced its operations on November 1, 1997. The bank introduced commercial banking and related services as defined in the Banking companies ordinance, 1962. After a few years, the bank introduced its new identity of H.C.I.B after the privatization in 1997. The management of the bank had implemented strategies and policies so the bank would become a major player in the market. With a partnership with the Abu Dhabi Group the position of the bank became

CHAIRMANS MESSAGE

Our core philosophy of honesty, transparency in customer dealings, product innovation, excellence in customer service and our commitment to being a responsible corporate citizen pervades this website.

VISION
To be the premier organizations operating locally and internationally that provided the complete range of financial services to all segments under one roof.

MISSION
To develop and deliver the most innovative products, manage customer experience, deliver quality service that contributes to brand strength, establishes a competitive advantage and enhances profitability thus providing value to the stakeholders of the bank.

BOARD OF DIRECTORS

SHIEKH HAMDAN BIN MUBARAK ALNEHAN CHAIRMAN

MR. SIRAJUDDIN AZIZ CHIEF EXECUTIVE OFFICER

MR.ABDULLAH NASIR DIRECTOR

SHARE CAPITAL OF THE BANK


Authorized Capital 2300,000,000 Ordinary shares of Rs. 10 each

SHARE CAPITAL OF THE BANK


Issued, Subscribed, Paid-upcapital 1,349,156,250 Ordinary shares of Rs. 10 each

TRANSFERED TO MR. RASHID ALI


M10MBA0052

PRODUCTS
Alfalah Kafayat Alfalah Mahana Amdan Alfalah Mahana Amdan Plus Alfalah Education Car Financing Home Financing

PRODCUTS
Debit Cards Credit Cards Online Banking ATMs Rupee Travelers Cheques Islamic Banking Corporate and Structured Financing

ALFALAH KAFAYAT
Bank Alfalah offered Alfalah Kafayat which fulfill your desire in life and it is characterized in terms of: 7 percent profit payment of profit in three month Min Balance 10,000 Max 1,000,000 Complementary warid mobile connection

ALFALAH MAHANA AMDAN


10 percent profit This facility avail only more than 18 year age This facility is offered only to individual and joint customer Necessary to open Account Min bal 100,000 Max 15,000,000 profit credited in your account after deduction of tax Insurance remain between 18 to 60 age

ALFALAH MAHANA AMDAN PLUS


13.5 Percent p.a profit This facility is offered only to individual and joint customer Min bal 50,000 with no Maximum Insurance remain between 18 to 60 age

ALFALAH EDUCATION
In Alfalah Education children of individual and joint customer avail the facility of total free education coverage: 7 Percent Profit Min bal 1,00,000 to Max 3,00,000 profit credited in your account after deduction of tax Age of children remain within the bracket of 5 year to 20 year

CAR FINANCING
Car financing is one of the major renowned product of Bank Alfalah and can be utilized in terms of financing of used vehicles, Loan against cars, Balance transfer facility, Refinancing facility only for BAL customers) and it is characterized in terms of: Lowest Markup Lower Insurance Quick processing Lower Down payment

HOME FINANCING
Major features of Bank Alfalh Home Financing are Lowest Mark-up, Quick Processing, Multiple Repayment Options and Free Valuation. It has been bifurcated in terms of Home Buyer, Home Construct, Home Improver, Home Balance Transfer Facility. Financing Limit : up to Rs. 10,00,000 Tenure : up to 20 years Equity participation: up to 30% Borrower 70% Bank

DEBIT CARDS
Bank Alfalah Limited presents Alfalah HilalCard, the first Visa Electron International Debit Card which gives an unlimited access to current / savings account with a simple swipe, at millions of retail shops and ATMs, worldwide. The Alfalah Hilal Card comes with a host of conveniences and benefits combined with the wide reach of Visa Network enabling it to be accepted at more than 840,000 ATMs and 13 million retail outlets around the world, making it the most acceptable Debit Card available in Pakistan.

CREDIT CARDS
Bank Alfalah credit and VISA cards is everywhere and globally accepted and welcomed at locations displaying VISA logo. It is accepted at nearly 30 million merchants and 870,000 ATMs in more than 150 countries around the globe and over 10,000 establishments in Pakistan. Bank Alfalah Credit and VISA cards pays for shopping, travel, entertainment, meals and much more.

ONLINE BANKING
To provide enhanced and value added products to customers bank is constantly striving for additional facilities. Bank provide fully automated online telephone banking facilities to its customers enabling them to carry out the banking transactions like balance inquiries, statement requests, product information and exchange rates.

AUTOMATED TELLER MACHINES(ATMs)


The bank offers 24 hours self service banking facilities to its customers country wide basis through deployment of ATM. This system allows the banking facilities such as withdrawls, cash deposits, funds transfer, balance inquiries and account statements. Electronic cash dispensing facilities are available in major cities of Pakistan through a state of the art satellite communication system which provide 24 hours banking services.

RUPEE TRAVELERS CHEQUES


Rupee Travelers Cheques are as good as cash and are accepted at the major shops, travel agents, hotel business establishments and all over the world. This service is being offered to facilitate instant fund availability to travelers and business people who used to carry a huge amount with them.

ISLAMIC BANKING
A separate division is recently initiated, which operates as separate branch. It offers Shariah Compliant products through a network of more than 50 branches. Islamic Banking has launched following products with the perception that these are in the accordance with the Shariah principles. Alfalah Musharka Homes Mudarba Finance Alfalah Car Ijrah

CORPORATE AND STRUCTURED FINANCING


The portfolio concentrates on all aspects of conventional banking as well as the financial needs of corporate sector including dynamic and high value products. Loaning against securities Letter of Credit Letter of Guarantee Demand Finance Cash Finance

TRANSFERRED TO MR. JUNAID ALI SULERI


M10MNA006

SWOT
Strengths Weaknesses Opportunities Threats

STRENGTHS
A supporting hand of Abu Dhabi group Rating declared by PACRA AA for long term A1+ for short term User friendly internet services High confidence of Customers

WEAKNESSES
Lack of Branches in underdeveloped Areas Not pure Islamic Banking No incentives for agricultural sector

OPPORTUNITIES
By expanding their network Bank Alfalah can capture the corporate customers. It can enhance its market share by introducing new offers like car financing and short and long terms loans for agricultural sector.

THREATS
In Car Financing MCB & UBL are threats however, the expected car financing of ABN Ambro could also be a threat for Bank Alfalah. In Home Financing Union Bank or to some extent NBP are threats. The launch of Askari Bank Master Card and Union Bank Card might be threat for Bank Alfalah Limited.

Credit Rating
Short term Long term T.F.C issues A1+ AA AA-

Lack of proper security measures in Pakistan Stiff competition IT Development Economic uncertainty in global market Inflation

Lack of confidence on political system Bad policies of govt. Increase tax rate

World wide recession Uneven distribution of wealth Inflation Exchange rate Unemployment Growth rate

Population trend Culture Religious factor Joint family system Low standard of living Costless value of life Literacy level No concept about insurance

Complications in policies Online service Using new software's

FINANCIAL ANALYSIS
Financial analysis of: 2008 Annual Report With 2009 Annual Report

Assets

31 December

2009

31 December

2008

Rupees 000

Rupees 000

Cash & balance with treasury banks 35,056,025 32,687,342 Balance with other bank 22,722.927 21,584,602 Lending to financial institutions 14,947,435 3,315,500 Investments (a) 14,714,496 76,017,285 Advances 188,021,492 Operating fixed assets 14,552,454 Deferred tax assets 349,278,925 Other assets 99,279, 438 13,846,774 Total assets 389,294,267

191,572,336

10,255,086

Liabilities

31 December 2009
Rupees 000

31 December 2008
Rupees 000

Bills payable Borrowings Deposits & other accounts Sub-ordinate loans Liabilities against assets subject to finance lease Deferred tax liabilities Other liabilities Total liabilities Net assets

3,766,144 20,635,921 324,743,38 9 7,570,181 12,358 774,246 10,091,883 367,612,07 2

3,452,031 14,071,247 300,729,764 2,571,769 17,459 208,281 11,345,489 332,394,440 16,883,845

It is backed by powerful international investors Employees are the most important assets of any organization. With their focused strategy and product development initiatives planned for the year, Bank Alfalah is strongly positioned to meet these challenges.

Bank Alfalah has to maintain its position through product innovativeness, customer care and advertising and promotion.

QUESTION ANSWER SESSION

Thank you

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