Management Trainees (Tech.

) ( 2007 Batch )

Working In Teams

WHAT IS AN ORGANISATION?
A CONSCIOUSLY COORDINATED GROUP WHICH FUNCTIONS TO ACHIEVE A COMMON GOAL

COMMON GOALS OF AN ORGANISATION

PRODUCTION & MARKETING OF GOODS

OF RIGHT QUALITY IN RIGHT QUANTITY AT RIGHT COST IN RIGHT TIME

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TEAM

A team is a group of people united by a common purpose.

TEAM

Team is a unified and cohesive group of small number of people with complementary skills, where each member needs resources and support of others to achieve a common purpose, performance goals and for which they hold themselves mutually accountable.

WHY WORK IN TEAMS?

It is the core of organisational excellence Sometimes the job is beyond the capacity of one person Meets psychological need of belongingness Sharing information and ideas Improves decision making Eliminate Individual bias Synergy
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CHARACTERISTICS OF EFFECTIVE TEAMS

Common Purpose Tolerance for Disagreement Comfort Shared Leadership Diversity Consensus Seeking
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FACTORS AFFECTING TEAMWORK

Leadership

Membership
Common Method / Strategies of working together
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INSPIRED TEAM LEADERS PROMOTE

Communication between all team members A forum for participation Joint problem solving Sharing of ideas Creativity & initiative
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Teams Performance
Teams
Individual Scores 90 56 86 84 86 56 119 86 86 80 111 59 88 86 44 117 108 112 105 90 Average Individual Scores 57 90 52 88 108 82 109 97 74 82 90 51 104 78 79 104 70 56 81 80 82 82 0 58 102 88 97 100 86 92 129 136 121 103 115 77 100 69 38 44 102 96 95 68 125 79 108 82 124 94 100 -6

Team 1

Team 2

Team 8

87
72 15 4 16

Team Score
Gain/Loss No. Better than Teams No. Worse than Teams

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TEAM DEVELOPMENT

Forming

Storming
Norming

Performance
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TEAM BUILDING SKILLS

Listening Expressing & responding to feelings Gate keeping Supporting Building on others ideas
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PROBLEMS IN TEAM WORK

Pressure towards conformity Pressure towards mediocre performance Shirking individual responsibility Breeding conflict Individual dominance Group think
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FACTORS FACILITATING TEAM WORK

Concern for others Listening Identifying and using resources Discussing underlying logic/ assumptions Testing consensus Process orientation
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CONFRONTING DYSFUNCTIONAL BEHAVIOUR

Domination by few Withdrawal by few Tendency to make quick decisions Testing strength Avoiding confrontation Trading or compromising
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HOW TO BE AN EFFECTIVE TEAM MEMBER

Come to the Meeting with Questions in Mind Listen Thoughtfully and Critically to Others Speak Your Mind Freely Dont Monopolize the Discussion Dont Let The Discussion Get Away From You

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HOW TO BE AN EFFECTIVE TEAM MEMBER

Dont Engage Inside Conversations With Your Neighbour Take Part in Friendly Disagreement Strike While The Ideas Is Hot Be Action-Minded Above All After The Meeting
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Teams Performance
Teams Individual Scores 1 2 3 4 5 6 7 8

Average Individual Scores Team Score Gain/Loss

No. Better than Teams

No. Worse than Teams
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OBSERVATION GUIDE FOR PROCESS OBSERVERS

Things to look for Participation Leadership Roles Decision Making Communication Sensitivity
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