FEED BACK OF Business Communication

BY~ARPAN SONI

What is Communication?

Communication is the giving and receiving of feedback between individuals and/or groups for the purpose of exchanging information.

What is Business Communication?

Business communication is the giving and receiving of feedback between individuals and/or groups for the purpose of exchanging information and altering or

enhancing performance.

Effective feedback is the core

component in all communication.

Effective Feedback will:

Reinforce or enhance good performance or behavior Change undesirable performance or behavior Make a tremendous difference in the performance of an individual or team

Feedback:

Feedback is a two-way street

Receiving Feedback Giving Feedback

Lets look at Receiving Feedback

Receiving Feedback

Seek out feedback and use it to improve your own performance. You will become more successful in your position if you view receiving feedback as an opportunity for learning and growing. Dont become defensive while receiving feed back. Dont take the criticism of your ideas as criticism of yourself. Remember rejection of your ideas is not rejection of yourself Encourage participants to give response Thank for response and feedback

Giving Feedback
The purpose of feedback is to guide the student toward successful performance and critical thinking. speaking feedback- you can ask open ended question to know More. you can clarify question at the spot. Written feedback- you can take more time to make it more proper. you can be more detailed. this is the permanent record or evidence. you can take help for others.

GIVING FEEDBACK

Group Feedback:

Who gives us feedback? What kind of feedback do we get? What kind of feedback is difficult to receive? Have you ever received feedback that is confusing or unclear?

Types of feedback
1) Positive feedback 2) Negative feedback
Positive Feedback Giving positive feedback appropriately can be a real student motivator. Do it, Do it, Do it, Do it, Do it, Do it Practice makes perfect, so give feedback often.

Dont just wait for the big successes. Congratulate small successes as well.

Negative feedback

give than positive feedback. It can make both the instructor and the student feel uncomfortable. Negative feedback should not result in the student having hurt feelings. Negative Feedback Public or Private? Answer: PRIVATE No one wants to receive negative feedback in front of others Ex: Use another area, or a lowered voice to communicate negative feedback privately.
Give the feedback as close to the event as possible. Negative feedback gets weaker when you wait.

~ is a little harder to

So, what is effective feedback?

Frequent

FAST

Accurate
Specific Timely

Wrong feed back