Professional Documents
Culture Documents
The Basic Building Block of Good Communications Is The Feeling That Every Human Being Is Unique and of Value.
The Basic Building Block of Good Communications Is The Feeling That Every Human Being Is Unique and of Value.
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PRESENTED BY:
Downward communication
The flow of information from higher levels of management to subordinate individuals working within an organization. Information flowing from the top of the organizational management hierarchy and telling people in the organization what is important (mission) and what is valued (policies).
The authority line flows from the top to the bottom according to the organizational structure (hierarchy). It is needed to get things done, to prepare for changes, to deject lack of understanding and doubt; and to allow the organizational members to develop feeling of pride of being well-informed about all organizational matters
ORAL COMMUNICATIONS WRITTEN COMMUNICATIONS BOTH ORAL AND WRITTEN VISUAL COMMUNICATIONS
It It It It
ORAL COMMUNICATIONS
It is more precise and explicit It provides ready records and references It provides valid records It is time consuming It assists in proper delegation of responsibilities
It involves person to person contact plus an exchange of information using written data
It contains image aspects It is the conveyance of ideas and information in forms that can be read or viewed The subject includes graphic designs , illustration and animations
VISUAL COMMUNICATIONS
Written
The superior may fail to explain the subordinates duties The subordinate may fail to understand explanation The management and subordinate may have conflict of values
Ineffective downward The lack of clearly defined existed commun- icationsobjectives because of:
The lack of proper understanding by management from top to bottom regarding responsibility for downward communication Managements failure to take time to see whether or not their present communication techniques are effective
The lack of an established communications training program Managements non responsiveness to holding regular meetings
PHYSICAL ELEMENTS
PSYCHOLOGICAL ELEMENTS
-Accurate
-Definite & specific -Forceful -Suitable & receiver oriented -Simple -No hidden meaning
3 Phases 1. Introduction of management personnel to various formal & informal networks 2. Discussion 3. On-the-job self evaluation
D is c u s si o n
Regular visit into the plant & talk to employees Regular supervisory & nonsupervisory discussion groups
No set formula