Uploads
Pereira - 2003 - CRM - Customer Relationship Management 0% found this document usefulHenriques de Carvalho - 2009 - Adequação Da Estratégia de CRM de Payne e Frow A B 0% found this document usefulBryan - 2017 - How Banks Manage CRM A B2B Perspective 0% found this document usefulAdrian e Frow - 2006 - Customer Relationship Management From Strategy To 0% found this document usefulMorgan e Hunt - 1994 - The Commitment-Trust Theory of Relationship Market 0% found this document usefulHaridasan - 2011 - CRM Implementation in Indian Telecom Industry - Ev 0% found this document usefulFirdaus e Kanyan - 2014 - Managing Relationship Marketing in The Food Servic 2 0% found this document usefulHenriques de Carvalho - 2009 - Adequação Da Estratégia de CRM de Payne e Frow A B 0% found this document usefulDowling - 2002 - Customer Relationship Management in B2C Markets 0% found this document usefulBryan - 2017 - How Banks Manage CRM A B2B Perspective 0% found this document usefulFirdaus e Kanyan - 2014 - Managing Relationship Marketing in The Food Servic 0% found this document useful