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NOC_Implementation_Rules_Document

Modelo - Memorando de acordo

Incident Management Process v2 0

Linux System Admin Essencial

ITIL-Process-Maturity.pdf

Ata 14-2021

Ata 15-2021

Ata 4 - 2022

Ata 2-2022

hr-for-agile-in-a-nutshell-6-pdf.pdf

Interview-Assesment.pdf

Itil-v3-Process-Model.pdf

Materna-ITIL-Poster-v4-0-0.pdf

ITIL-Service-Operation-Poster.pdf

ITIL-Process-Maturity.pdf

ITIL-Process-Assessment-Framework-.pdf

ITIL-Maturity-Model-pdf.pdf

Lean-Audit-Management.xlsx

Agile-Assessment-Checklist.xls

294035560-Itil-v3-Process-Model.pdf

400074984-hr-for-agile-in-a-nutshell-6-pdf.pdf

226001344-ITIL-Service-Operation-Poster-pdf.pdf

423666199-ITIL-Maturity-Model-pdf.pdf

44781451-ITIL-Process-Maturity.pdf

135622570-ITIL-Process-Assessment-Framework-MacDonald.pdf

IC ITIL Implementation Plan

IC Practice Document With Flowchart

IC IT Change Request Template

IC ITIL Problem Record Template

IC Release Management Checklist Template

IC Configuration Item Record Template

IC ITIL Incident Record

IC Continual Service Improvement Process Gap Analysis

IC Root Cause Analysis Template

IC IT Service Catalog Template

IC Agile Project With Gantt Chart

IC ITIL Event Management Record Template

IC ITIL Roles and Responsibilities Template

IC ITIL Financial Analysis Template

IC Supplier Management

IC ITIL Service Availability Report Template